Purchase and Refund Policy

Effective date: [EFFECTIVE DATE]

1. Apple In-App Purchases

You can buy packages of virtual Coins in the App. Options, quantities and final prices are shown in the Apple payment interface before you confirm. Apple handles billing and may apply local taxes and exchange rates. We do not receive or store full payment-card details. All purchases are one-time consumable purchases; the App has no subscriptions.

2. Delivery and validation

After Apple confirms payment and we validate the transaction with Apple, Coins are credited to your account. If a purchase is interrupted, it is delivered again the next time you open the App while online. If Coins are missing, contact support@riverslot.net with your player ID, approximate purchase time, product and Apple order reference. Never send card numbers, passwords or verification codes.

3. Refund requests

Refunds for purchases billed through Apple are requested through Apple, including at reportaproblem.apple.com. Apple decides eligibility under its policies, subject to mandatory local rights. We can help investigate missing deliveries but cannot guarantee Apple’s decision. This Policy does not waive any statutory refund, withdrawal, conformity or consumer rights.

4. Errors, reversals and chargebacks

Where a transaction is refunded, reversed or found fraudulent, we may adjust the related Coins in line with Apple transaction data and applicable law. If you disagree with an adjustment, contact support@riverslot.net for a review.

5. No cash-out

Coins are for entertainment only and cannot be redeemed for money or prizes.