River: Power JackpotSupport
Email support@riverslot.net for help with gameplay, purchases or your account. Please include your Player ID (shown in your profile in the app) and a short description of the issue. For a missing purchase, also include the product, the approximate purchase time and the Apple order reference from your receipt email. Never send card numbers, passwords or verification codes.
Frequently asked questions
Can I win real money?
No. River: Power Jackpot is a social casino game for entertainment only. Coins have no monetary value and cannot be withdrawn, cashed out or redeemed for prizes. See the Virtual Currency Policy.
I bought Coins but they did not arrive.
Close and reopen the app while online — pending App Store purchases are delivered again and credited after validation. If Coins are still missing, email support@riverslot.net with the details listed above. See the Purchase and Refund Policy.
How do I request a refund?
Purchases are billed by Apple. Request refunds through Apple at reportaproblem.apple.com. Apple decides eligibility under its policies, subject to your statutory rights.
Do purchased Coins expire?
No. Coins bought through Apple In-App Purchase do not expire.
How do I turn off notifications, sound or vibration?
Notifications: iOS Settings → Notifications → River: Power Jackpot. Sound, music and vibration: Profile → Settings in the app.
How do I delete my account?
In the app: Profile → Settings → Delete account. Details and alternatives: Account Deletion and Data Retention.