Virtual Currency Policy
1. Types of Coins
The App uses virtual currency (“Coins”) for simulated casino gameplay. Purchased Coins are acquired through Apple In-App Purchase; free or promotional Coins are awarded through gameplay, daily rewards or promotions. [CONFIRM WHETHER THESE ARE SEPARATE BALANCES AND THEIR ORDER OF USE]. Neither kind has cash value or redemption rights.
2. Buying Coins
Packages, prices, currencies and quantities appear in the in-app store before you confirm. Apple processes the transaction and determines payment methods and billing. We credit Coins after a valid purchase confirmation and verification. If delivery is delayed or incomplete, contact support@riverslot.net with your player ID, the product, the approximate purchase time and the Apple order reference.
3. Use, duration and limits
Coins may be spent only on eligible in-app activities. Purchased Coins do not expire. Free or promotional Coins may be subject to disclosed eligibility, time limits and conditions; these never apply to purchased Coins.
4. No redemption, sale or transfer
Coins cannot be withdrawn, cashed out, exchanged for real-world value, transferred between users or sold outside the App. Any attempted transfer or sale is unauthorized. There is no market or exchange rate for Coins.
5. Corrections and account closure
We may reverse improperly credited Coins resulting from a verified technical error, fraud or chargeback where lawful. If an account is closed or the Service ends, unused purchased Coins are handled in line with applicable consumer-protection law, Apple’s refund processes and any legally required remedy.
6. Random outcomes
Gameplay may use random outcomes, which never create an entitlement to money or tangible prizes. The App does not sell randomized paid items (loot boxes). If such items are ever offered, their odds will be shown before purchase.